11/11/2011: Event Satisfaction Survey

Event Date: Friday, November 11, 2011
Event Location: Hilton Virginia Beach
Event Type: Wedding Reception
Event Staff: Seko VArner
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: N/A
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Was your Entertainer set-up on time: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Lighting effects: N/A
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
Did we meet your expectations: Excellent Did we exceed your expectations: Excellent
Is there anything specific we can improve on? None
Additional comments or suggestions? It can be argued that SEKO is the primary reason the event was such a success. I am forever in his debt for making my day so special!
Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes
Name: Brian Cooper (Groom)
Email: Phone: 7573405588

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